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水下潛水

Privacy

Your data, our responsibility — always.

At SUHUL Group, privacy is not just a policy—it is a global standard. Across all of our businesses and regions, we are committed to protecting personal and organizational data with the highest level of care, security, and transparency. Every SUHUL platform, service, and system is designed to comply with international data protection laws and best practices, ensuring that our clients, partners, and users can trust us with confidence in every interaction.

SUHUL Group Privacy Policy
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Effective Date: 2025/05/16
Last Updated: 2025/05/16
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SUHUL Group ("we", "our", or "us") respects your privacy and is committed to protecting your personal data in accordance with applicable global data protection laws and best practices. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our websites, platforms, applications, and services, regardless of your location.
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1. Scope of This Policy
This policy applies to all personal data collected or processed by SUHUL Group, including data collected through:
  • SUHUL websites, cloud platforms, and applications
  • Customer service and support interactions
  • Business development and marketing activities
  • Affiliate programs, events, and third-party integrations
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2. Information We Collect
We may collect the following categories of personal data:
  • Identity Information: Full name, company name, role, tax ID, etc.
  • Contact Information: Email address, phone number, mailing address
  • Technical Data: IP address, browser type, access logs, cookies, device ID
  • Financial Data: Billing and payment information (handled securely via third-party providers)
  • Usage Data: Log-in behavior, service preferences, navigation history
  • Marketing Preferences: Subscription status, opt-in/opt-out activity
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3. Legal Basis for Processing
We process your personal data based on one or more of the following legal bases:
  • Your explicit consent
  • Performance of a contract or pre-contractual obligation
  • Compliance with a legal obligation
  • Legitimate interest pursued by SUHUL Group, balanced against your rights
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4. How We Use Your Data
We use personal data for the following purposes:
  • To provide and manage our services
  • To personalize user experience
  • To process payments and invoices
  • To respond to inquiries and offer customer support
  • To improve our products and services through analytics
  • To send updates, marketing messages, or service-related notifications (only if permitted)
  • To comply with legal, tax, and regulatory requirements
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5. Data Sharing & International Transfers
We do not sell your personal data. However, we may share it with:
  • SUHUL subsidiaries and authorized affiliates
  • Payment processors and service providers under contractual safeguards
  • Legal authorities when required by applicable law
  • Cross-border data transfers may occur, and we ensure adequate protection via Standard Contractual Clauses or equivalent mechanisms under GDPR or similar frameworks.
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6. Data Retention
Your personal data will be retained only as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law. Once no longer needed, we will securely delete or anonymize your data.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
  • Access to your personal data
  • Rectification of inaccurate or outdated information
  • Deletion (“Right to be Forgotten”)
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent
  • Filing a complaint with a data protection authority
To exercise your rights, please contact us at: support@suhul.com.tw
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8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You may control cookie settings via your browser or opt-out mechanisms provided by tools such as Google Analytics Opt-out.
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9. Security Measures
We implement industry-standard technical and organizational measures to protect your personal data, including:
  • Data encryption and secure transfer protocols (e.g., SSL/TLS)
  • Access control and identity verification
  • Periodic security assessments and monitoring
    However, no system is 100% secure. You acknowledge the risks of transmitting data online.
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10. Policy Updates
We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our official website. Continued use of our services after updates constitutes your agreement to the revised policy.
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11. Contact Us
For questions, requests, or concerns regarding this Privacy Policy, please contact:
SUHUL Group – Global Privacy Office
Email: support@suhul.com.tw
Headquarters: 522 W Riverside Ave, STE N, Spokane, WA 99201, United States
Taipei Office: 15F, No. 525, Sec. 4, Zhongxiao E. Rd., Xinyi Dist., Taipei City 110, Taiwan
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